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Repair Program

Return & Repair Policy

Customers may return items for repair if they experience issues with their gadgets or devices. To initiate a repair, please ensure the following:

• Eligibility: Only items showing functional issues are eligible for our repair program. Items that were fully operational before the return are not covered under this policy.

• Process: To request a repair, contact our support team with your purchase details and a brief description of the issue.

• Inspection: Upon receiving the item, our team will inspect it to confirm eligibility for repair.

Our goal is to ensure your satisfaction with our products, and we appreciate your understanding of our eligibility criteria.

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Product & service Help

Beware of Counterfeit products

At Geek Plus, we prioritize authenticity and quality. We only import genuine, high-quality products to ensure you receive reliable, long-lasting devices. Beware of counterfeit items on the market; purchasing from us means you can trust in the product’s authenticity and performance. Each product is rigorously tested to meet our standards so that you can shop with confidence. Your satisfaction and safety are our top priorities.

At Geek Plus, we’re committed to providing exceptional product and service support. Whether you need assistance with product setup, troubleshooting, or warranty claims, our support team is here to help. For immediate help, browse our FAQ section, or reach out directly via our contact form or support hotline. We're dedicated to ensuring your experience with Geek Plus is smooth and satisfactory.